Store Seba is an e-commerce and F-commerce platform designed to help online businesses create professional storefronts and manage products, orders, payments, customers, delivery settings, staff, and day-to-day store operations from one place.

Store Seba is designed for online sellers, Facebook-based businesses, small and growing e-commerce brands, pre-order businesses, and teams that want a more organized way to manage online sales.

No. Store Seba is designed so business owners can manage their store without coding or technical knowledge. You can configure your store, products, delivery options, payment methods, and other settings from your dashboard.

No. Store Seba uses guest checkout for storefront customers. Visitors can browse products and place orders without registering for a Store Seba account.

Customers can track an order using their phone number and order number. They do not need to log in or create an account.

Yes. Store Seba is designed to work alongside your Facebook and social-commerce activities. You can continue promoting products through Facebook, Messenger, Instagram, WhatsApp, and other channels while directing customers to your Store Seba storefront to browse and order.

You can add products from your Store Seba dashboard by entering product information such as the name, description, price, category, stock, images, and availability settings.

Yes. You can create categories and organize your products so customers can browse your store more easily.

Yes. Products can include images that help customers understand what they are buying. Store Seba's media workflow is designed to optimize uploaded images for online use.

Yes. You can maintain stock information for products and update inventory as needed from your dashboard.

Yes. Products can have different visibility or status settings, allowing you to temporarily hide products from the storefront without permanently removing their information.

If pre-order is enabled for the product, customers may still be able to place a pre-order even when normal stock is unavailable.

All customer orders are available from the Orders section of your Store Seba dashboard, where you can review order details, customer information, payment status, items, and fulfillment information.

Yes. All public customer orders use guest checkout. Customers provide the information required to complete their order during checkout.

The customer receives an order confirmation containing their order number and important order information. They can later use their phone number and order number to track the order.

Yes. Store Seba supports product-level pre-orders. A store owner can decide which products are available for pre-order.

Yes. When configuring a pre-order product, you can determine whether an advance payment is required and specify the applicable advance amount.

Pre-orders can have additional information such as advance-payment requirements, remaining payable amounts, and pre-order status. This makes it easier to manage products that will be delivered or fulfilled later.

Store Seba's commerce system is designed to support both regular and pre-order products. The exact checkout handling can depend on the product and store configuration.

Store owners can configure the payment methods available for their storefront. The available options depend on the payment settings supported and enabled for the store.

Yes. Stores can support Cash on Delivery when it is enabled in the store's payment settings.

Store Seba is designed for the Bangladesh market and can support payment workflows that suit local businesses, including manually verified payment methods where configured by the store.

Yes. Payment information is connected with orders so you can review payment status from your business dashboard.

Yes. This is especially useful for pre-orders where an advance payment may be collected first and the remaining amount paid later.

Yes. Payments made by customers for store orders are separate from the subscription or package billing between your business and Store Seba.

Yes. Store Seba can offer different packages designed for businesses with different requirements, usage levels, and features.

You can compare the available plans based on included features, usage limits, and your store's needs. A smaller business may need fewer resources, while a growing operation may benefit from a higher-capacity plan.

Yes. Store Seba is designed so businesses can move to a more suitable package as their requirements grow.

Some plans may include limits for certain features or resources. If your business reaches a plan limit, you may need to upgrade or adjust your usage depending on the applicable package rules.

Not necessarily. Features, limits, and available capabilities may vary by package. The Pricing page should always be used to compare the current package details.

Visit the Pricing & Packages page for the latest available plans, prices, limits, and included features.

Yes. Business owners can invite staff members to help manage their Store Seba business.

The business owner sends an invitation to the staff member's email address. The invited person follows the secure invitation link and joins the business after completing the required account steps.

An existing Store Seba user can accept the staff invitation without creating a duplicate account.

Yes. Staff permissions can be controlled by the business owner so team members only have access to the areas required for their work.

Yes. Business owners can suspend staff access and reactivate it later when needed.

Yes. The store owner can remove a staff member's access to the business when they are no longer part of the team.

Yes. Store owners can configure their branding and storefront settings so the website better represents their business.

Yes. You can use your own store logo, brand information, and other supported visual settings.

Store Seba's domain system is designed to support tenant storefront domains and custom-domain functionality where available and configured.

Depending on your store settings, you can manage information such as your store name, contact details, branding, delivery settings, payment methods, policies, and other storefront information.

Yes. Store owners can configure delivery information and available options according to how their business handles customer deliveries.

Yes. Your storefront can include important business pages such as delivery policy, return or refund policy, privacy policy, terms and conditions, and other customer information.

Yes. Store Seba includes analytics capabilities designed to help business owners understand store activity and performance.

Depending on the available analytics features, you may be able to monitor information such as orders, sales activity, customers, products, and other important store activity.

Yes. Analytics can help you review performance trends so you can understand how your store activity changes over time.

Yes. Product and order information can help you understand which products are generating customer interest and sales activity.

Yes. Keeping your orders, products, customers, payments, and store activity organized makes it easier to understand your business and make informed decisions.

Analytics access can depend on the permissions assigned to the staff member by the business owner.